Emergency Response Officer (ERO)

Our trademark: practise, experience and learn

With a wide array of practical exercises and scenarios in our building, we train the skills of your employees.

They practise staged large and small calamities in order to experience how to act in case of a real emergency.

We will make sure your employees are able to act in case of a calamity in your building!

How is this course structured?

The Emergency Response training course is a two-day course. During the morning part of the first day, participants will practise how to provide First Aid: everyone will perform CPR with and without an AED, will practise bandaging wounds and how to prevent someone from suffocating. During the afternoon, your employees will test their fire-extinguishing and evacuation skills in various challenging scenarios. Each participant will practise extinguishing a fire by making use of different fire extinguishers and will learn how to safely evacuate people from a building.

The second day is dedicated to testing the practical skills of each participant. The focus is on being able to act with confidence in an emergency situation.




Prior to the first day of the course, the participants must have gone through the e-learning and have passed the theory exam. The practical skills are taught on the first day of the course, after which the participants have a week to go through the theory again and possibly practice with each other. 

During the second day, the participants are tested on their practical skills according to the guidelines of the NIBHV. When both exams are successfully completed and the participants have mastered the skills sufficiently, they will receive an official Soliede ERO pass and certificate.

The e-learning will remain available for a year, so that the EROs can use this as a reference.

Calendar - Emergency Response Officer

Program components

Part 1: Learning First Aid Part 2: Learning Firefighting, Evacuation and Communication 
Introduction by trainer Explanation afternoon program
Resuscitation (CPR)/AED Organization and Communication
Prone-supine position, Recovery position Door procedure & Rautek
Dressing materials wounds/accidents Firefighting
Choking Speed and danger of fires/explosions
Pathologies/accidents Data processing
Evaluation and conclusion Summary day 1 and program day 2
Evaluation and completion
Part 3: Practical exam First Aid Part 4: Practical exam Firefighting, Evacuation and Communication
Summary day 1, Q&A Assessment of ERO organization
Resuscitation (CPR)/AED Practical assignments and extinguishing
Prone-supine position/recovery position Assessment scenarios
Choking Assessment and feedback to course participants
Pathologies Evaluation and conclusion
Wound dressing materials
Assessment and feedback to course participants
Evaluation and conclusion

After completing the course your EROs are able to:

Perform CPR with and without the use of an AED
Nurse various wounds
Transport an injured person safely
Extinguish a small fire
Evacuate people and minimize damages


Register yourself, your staff or your colleagues for one of our courses.


Neem contact op